Privacy Policy — 7C Game Pakistan

1 Who We Are

7C Game operates an online sports betting and casino platform available at 7cgame.win, serving Pakistani players. The platform offers cricket betting, PSL markets, live casino, slots, a VIP programme, and a mobile app for Android and iOS. For the purposes of this Privacy Policy, "7C Game", "we", "us" and "our" refer to the platform operator responsible for managing player accounts and data on this site.

This Privacy Policy applies to all data collected through the 7C Game website, the mobile app (Android APK and iOS PWA), and any communication channels associated with the platform, including in-account support.

2 What Personal Data We Collect

7C Game collects personal data in two ways — information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

• Registration data: Full name, date of birth, email address, and mobile number when you create your account.
• Identity verification: If verification is requested — for example, before processing a large withdrawal — you may be asked to submit a copy of a valid ID document. This data is used solely for identity confirmation and is handled with strict access controls.
• Payment information: Details submitted when making deposits or withdrawals via JazzCash, Easypaisa, Raast, bank transfer, or card. See Section 4 for full details on payment data.
• Support communications: Any messages, queries, or complaints you send through the support channel are retained to manage your query and improve service quality.
• Preferences: Any account preferences you set — such as notification settings, language preferences, or responsible gaming limits you configure in your dashboard.

Information collected automatically:

• Device and browser data: Device type, operating system, browser version, screen resolution, and IP address collected when you access the platform.
• Usage data: Pages visited, games played, bets placed, session duration, and navigation patterns within the platform.
• App data: If you use the 7C Game Android APK or iOS PWA, we collect app version, device identifiers, and push notification interaction data.
• Cookies and tracking technologies: Session cookies, preference cookies, and analytics data — covered in full in Section 6.

3 How We Use Your Data

We use the personal data we collect for the following purposes:

We do not use your data to make automated decisions that produce significant legal or similarly important effects on you — for example, we do not use automated profiling to permanently deny account access without human review.

4 Payment Data and PKR Transactions

All transactions on 7C Game are processed in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, bank transfer, or a debit/credit card, the payment details you submit are processed through our payment service providers.

• 7C Game does not store full card numbers or complete mobile wallet credentials on its own servers. Payment processing is handled by third-party providers who maintain their own security certifications.
• Transaction records — including deposit amounts, withdrawal requests, timestamps, and payment method references — are retained in your account history for financial record-keeping purposes.
• Payment data is used exclusively for processing your transactions and complying with financial record-keeping requirements. It is not used for marketing or shared with unrelated third parties.
• If identity verification is required before a withdrawal, the payment method used must be registered in your own name. Third-party payment methods are not accepted, and any detected mismatch will trigger an account review.

5 Data Sharing and Third Parties

7C Game does not sell personal data to third parties. We share data only in the following limited and necessary circumstances:

• Payment processors: JazzCash, Easypaisa, Raast, and banking partners receive the payment data required to process your specific transaction. These providers operate under their own privacy and security policies.
• Identity verification providers: Where identity documents are submitted, they are processed by a specialist verification provider operating under strict data handling agreements with 7C Game.
• Fraud prevention and security services: IP address data, device fingerprint data, and transaction pattern data may be shared with fraud prevention tools to protect the platform and all players on it.
• Platform analytics providers: Anonymised and aggregated usage data may be shared with analytics services to help us understand how the platform is being used and where improvements are needed. This data cannot be used to identify individual players.
• Legal obligations: Where required by applicable law or a lawful request from a competent authority, 7C Game may disclose account or transaction data to the extent legally required.

All third parties who process data on behalf of 7C Game are required to handle that data securely and only for the purposes for which it was shared.

6 Cookies and Tracking

7C Game uses cookies and similar technologies to operate the platform, remember your preferences, and understand how the site is being used. Here is a breakdown of the types of cookies in use:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during your visit. Without these, the platform cannot work.
• Preference cookies: Store your account preferences — such as remembered login details (if you choose to enable this), language settings, and display preferences. These persist between sessions.
• Analytics cookies: Used to collect anonymised data about how pages are navigated, which games are most popular, and where technical issues occur. This data is used purely to improve the platform experience — it is not linked to your identity.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious bet placements that deviate from normal account behaviour.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the platform — you will not be able to stay logged in or access your account dashboard if session cookies are blocked.

7 Data Security

7C Game applies multiple layers of security to protect the personal data we hold. While no online platform can guarantee absolute security, we take the following measures to minimise risk:

• Encryption in transit: All data transmitted between your device and the 7C Game platform — including login credentials, payment details, and account activity — is encrypted using HTTPS/TLS.
• Access controls: Personal data is accessible only to staff and systems that genuinely need it to perform their function. Access rights are reviewed regularly and restricted on a least-privilege basis.
• Account security: Player accounts are protected by password authentication. We strongly recommend using a strong, unique password for your 7C Game account and not reusing it on other platforms. If you suspect your account has been accessed without your permission, contact support immediately to secure it.
• Fraud monitoring: Automated and manual monitoring systems track account activity for signs of unauthorised access or unusual transaction patterns, triggering alerts and account holds where suspicious behaviour is detected.
• Incident response: In the event of a data security incident that affects player data, 7C Game will take prompt steps to contain the incident and notify affected players as appropriate.

8 Data Retention

We retain personal data for as long as it is necessary for the purposes it was collected, or as required by applicable financial and record-keeping obligations. The following general retention periods apply:

• Active account data: Retained for the full duration your account remains open and active on the platform.
• Transaction and financial records: Deposit and withdrawal records in PKR are retained for a minimum period necessary for financial record-keeping and fraud prevention purposes, typically several years following the transaction date.
• Identity verification documents: Retained for the period required to satisfy identity verification obligations. Once the retention period expires, documents are securely deleted.
• Support communications: Retained for a reasonable period following resolution of your query, to allow for follow-up and quality assurance review.
• Closed accounts: When an account is closed — whether at your request or due to a breach of Terms and Conditions — personal data is not immediately deleted. A retention period applies to allow for investigation of any outstanding disputes, fraud reviews, or regulatory requests. After this period, data is securely deleted or anonymised.

9 Your Rights Over Your Data

As a 7C Game player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact the support team through your account dashboard.

We will respond to all data rights requests within a reasonable timeframe. In some cases, identity verification may be required before we can action a request, to ensure we are responding to the account holder and not a third party.

10 Minors and Age Restriction

7C Game is strictly an adults-only platform. The service is not directed at individuals under the age of 18, and we do not knowingly collect personal data from anyone under 18.

• By registering an account, you confirm that you are 18 years of age or older. If we discover that an account has been registered by or on behalf of a minor, the account will be closed immediately, all balances will be returned to the originating payment method, and all personal data associated with the account will be deleted promptly.
• If you are a parent or guardian and believe a minor has registered a 7C Game account, please contact support immediately so we can take action.
• Responsible gaming tools — including self-exclusion — are available to all adult account holders. More information is available on the Responsible Gaming page.

11 Changes to This Privacy Policy

7C Game may update this Privacy Policy from time to time to reflect changes in the platform, the data we collect, or applicable requirements. When we make changes:

• The "Last updated" date at the top of this page will be revised to show the date of the most recent change.
• For significant changes that materially affect how we process your personal data, we will provide reasonable notice — typically through an in-account notification when you next log in.
• Continued use of the 7C Game platform following publication of an updated Privacy Policy constitutes acceptance of the revised terms. If you do not agree with the updated policy, you should stop using the platform and may request account closure through support.

12 Contact and Data Queries

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch through the support channel available inside your account dashboard.

You can also visit the FAQ page for answers to common questions about your account, payment processing, and data handling on 7C Game.